Don't waste your time with this agency it's no wonder they only got a two star rating
The nurse Renee is the only one that knows her job
The physical therapist Janine asked me to unlock the front door so she could get in without me being there. My elderly Mother is vulnerable and bed ridden, would she do that to her Mother?? How absurd. She also asked when my husband would be home so he could help her get my mother out of bed! Um, excuse me aren't you the physical therapist? Her supervisor Johana came to my house and said oh let me call the office and see if I'm authorized to be here. Pardon me? Shouldn't you know that before coming to my home?? Wow terribly unprofessional very weak physical therapy department.
Suzanne Buchanan
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January 09, 2023
They tell you they are coming within a 2 hour time frame and never show up. The nursing visits were not thoroug at all.
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404 Mariposa St A, Orlando, FL 32801, USA
Claim Listing: Towers Home Care & Rehab Services
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Don't waste your time with this agency it's no wonder they only got a two star rating The nurse Renee is the only one that knows her job The physical therapist Janine asked me to unlock the front door so she could get in without me being there. My elderly Mother is vulnerable and bed ridden, would she do that to her Mother?? How absurd. She also asked when my husband would be home so he could help her get my mother out of bed! Um, excuse me aren't you the physical therapist? Her supervisor Johana came to my house and said oh let me call the office and see if I'm authorized to be here. Pardon me? Shouldn't you know that before coming to my home?? Wow terribly unprofessional very weak physical therapy department.
They tell you they are coming within a 2 hour time frame and never show up. The nursing visits were not thoroug at all.