The staff at Jackson Gardens is amazing. From the nurses to the support staff, everyone treats residents with dignity and kindness.
Communication with families is clear and consistent. Any questions or concerns were addressed promptly.
alexander Zamora
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December 27, 2025
If you don't mind visiting your parents and finding them on the floor but naked more than once and your the one that finds them meanimg they've been there who knows how long then this is the place for you. If you try to call and check on your loved ones from 7-10 good luck they don't pick up and if you get lucky enough to get transferred to the wrong floor, then you get to argue with someone that either speaks Spanish or Haitian that doesn't know anything nor how to transfer a call requesting you hang up and try again. It's a mess and only gets worse with every visit.....I wish I could post.my pics on here but I will on Instagram for all to see.
Notice how they only respond to the fake patient bots giving them thanks. I pledge you go visit this place and see for yourself. This must have been an old jail at some point.
SPECIAL PROJECTS
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November 30, 2025
My experience with your facility can only be described as a skid row house of horrors.
I was there for over 5 hours without access to a urinal. Your staff came in and turned me over like a piece of meat to check for bedsores, yet they couldn't respond to the call button during that entire time. You confiscated medications that Jackson Memorial Hospital had given me—medications worth hundreds of dollars—and then denied ever receiving them. You never returned them.
When my attorney friend arrived and inquired about the urinal that couldn't be located for over 5 hours, you suddenly suggested there was a "basic incompatibility" between me and the facility. After some discussion, I was placed in my attorney's car and left.
Throughout my stay, most of your employees acted as though they couldn't understand English—except when they needed something from me. Otherwise, they ignored me completely and pretended to have no understanding of the language.
Your television system was inadequate, lacking most channels. I don't even know if it's a legitimate cable system or something pirated. The bed was uncomfortable and at least a foot too short, leaving my feet hanging over the edge. Of course, you did nothing to address this.
You claimed I needed rehab, but I don't believe you're capable of rehabilitating anyone. You had Hoyer lifts and other equipment available but refused to use them to help me access the bathroom.
The facility itself resembled a warehouse for abandoned people. Residents were parked in wheelchairs throughout the corridors indiscriminately. Many had towels draped over their heads, seemingly trying to block out the overwhelming noise and chaos. It was like being in one of those Los Angeles areas where homeless people are dumped and forgotten.
The hallways were dirty, the noise was relentless, and I cannot fathom how anyone could be expected to recover in that environment unless they were comatose or psychotic. The staff members were the last people I would want touching me, a loved one, or anyone else requiring medical care. They were indifferent, dishonest, and cared about nothing except avoiding being bothered.
What struck me most was the pervasive culture of dishonesty—from the missing medications to the language barriers that conveniently disappeared when staff wanted something, to the excuses for basic failures in care. This wasn't isolated incompetence; it was systematic neglect masked by deception.
I don't know how you obtained a license in this state, but I suppose that's part of the problem with Florida politics.
I strongly advise anyone considering this facility to look elsewhere for something else and stay far away from it hopefully the state will close you down at some point.
Carolyn Gregory
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November 13, 2025
Jackson Gardens STOLE everything I had there. They were to klpsck up by belongings and deliver my things to Jackson Memorial about five blocks away. Did they deliver anything? NO! They stole all my shoes, shirts, wallet, Everything I had! Jackson Gardens is the WORST.
An update: Jackson Gardens is now blaming the drivers of the ambulance saying they stole everything. THAT is an absolute LIE. For four days my valvuables were safe & sound or so they. Now they are just lying the heads off saying everyone else stole my belongings. 😡
Rosemari Scorpo
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August 28, 2025
We would like to thank all the dedicated hard working employers for Jackson Garden Rehabilitation. The people are concerned loving and caring. Our special thank you to Sofia Mallo the Social Worker at Jackson Garden. Her kindness and caring day to day surpasses the normal employee. Thank you so much for caring.
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1861 NW 8th Ave Unit 321w, Miami, FL 33136, USA
Claim Listing: Jackson Gardens Health & Rehabilitation Center
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The staff at Jackson Gardens is amazing. From the nurses to the support staff, everyone treats residents with dignity and kindness. Communication with families is clear and consistent. Any questions or concerns were addressed promptly.
If you don't mind visiting your parents and finding them on the floor but naked more than once and your the one that finds them meanimg they've been there who knows how long then this is the place for you. If you try to call and check on your loved ones from 7-10 good luck they don't pick up and if you get lucky enough to get transferred to the wrong floor, then you get to argue with someone that either speaks Spanish or Haitian that doesn't know anything nor how to transfer a call requesting you hang up and try again. It's a mess and only gets worse with every visit.....I wish I could post.my pics on here but I will on Instagram for all to see. Notice how they only respond to the fake patient bots giving them thanks. I pledge you go visit this place and see for yourself. This must have been an old jail at some point.
My experience with your facility can only be described as a skid row house of horrors. I was there for over 5 hours without access to a urinal. Your staff came in and turned me over like a piece of meat to check for bedsores, yet they couldn't respond to the call button during that entire time. You confiscated medications that Jackson Memorial Hospital had given me—medications worth hundreds of dollars—and then denied ever receiving them. You never returned them. When my attorney friend arrived and inquired about the urinal that couldn't be located for over 5 hours, you suddenly suggested there was a "basic incompatibility" between me and the facility. After some discussion, I was placed in my attorney's car and left. Throughout my stay, most of your employees acted as though they couldn't understand English—except when they needed something from me. Otherwise, they ignored me completely and pretended to have no understanding of the language. Your television system was inadequate, lacking most channels. I don't even know if it's a legitimate cable system or something pirated. The bed was uncomfortable and at least a foot too short, leaving my feet hanging over the edge. Of course, you did nothing to address this. You claimed I needed rehab, but I don't believe you're capable of rehabilitating anyone. You had Hoyer lifts and other equipment available but refused to use them to help me access the bathroom. The facility itself resembled a warehouse for abandoned people. Residents were parked in wheelchairs throughout the corridors indiscriminately. Many had towels draped over their heads, seemingly trying to block out the overwhelming noise and chaos. It was like being in one of those Los Angeles areas where homeless people are dumped and forgotten. The hallways were dirty, the noise was relentless, and I cannot fathom how anyone could be expected to recover in that environment unless they were comatose or psychotic. The staff members were the last people I would want touching me, a loved one, or anyone else requiring medical care. They were indifferent, dishonest, and cared about nothing except avoiding being bothered. What struck me most was the pervasive culture of dishonesty—from the missing medications to the language barriers that conveniently disappeared when staff wanted something, to the excuses for basic failures in care. This wasn't isolated incompetence; it was systematic neglect masked by deception. I don't know how you obtained a license in this state, but I suppose that's part of the problem with Florida politics. I strongly advise anyone considering this facility to look elsewhere for something else and stay far away from it hopefully the state will close you down at some point.
Jackson Gardens STOLE everything I had there. They were to klpsck up by belongings and deliver my things to Jackson Memorial about five blocks away. Did they deliver anything? NO! They stole all my shoes, shirts, wallet, Everything I had! Jackson Gardens is the WORST. An update: Jackson Gardens is now blaming the drivers of the ambulance saying they stole everything. THAT is an absolute LIE. For four days my valvuables were safe & sound or so they. Now they are just lying the heads off saying everyone else stole my belongings. 😡
We would like to thank all the dedicated hard working employers for Jackson Garden Rehabilitation. The people are concerned loving and caring. Our special thank you to Sofia Mallo the Social Worker at Jackson Garden. Her kindness and caring day to day surpasses the normal employee. Thank you so much for caring.