My mom fell at home, had a hip fracture and was admitted to Jackson Hospital. When she was ready for discharge they recommended a rehab facility to get her strength back before coming back home. I was hesitant at first and so was she, because we didn’t know what to expect. This facility really did their best to make this difficult situation as easy as possible. The entire staff was so welcoming ! From the second we walked through the door until the moment mom was able to come back home. Administration was very involved and available for us for every question we had. Rehab was great and my mom was able to get back home in just a few weeks. Her room was clean and she had the sweetest roommate which helped to pass the time. The food was great and she was even able to gain some weight while she was there. When it was time to come home they helped every step of the way to get everything we needed before she left. Forever grateful to the whole team there but especially the nurses and cnas. They treated her like family.
Margie Matamoros
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September 27, 2025
Ponce Health and Rehabilitation Center has provided our loved ones with love and care. It has been a home away from home. They are professionals and provide excellent care.
David Sherman
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August 18, 2025
Ponce is a place to avoid. The administration lacks any type of consideration or compassion, a key element of health care. To say that the facility is there to serve the needs of the patient would be a false statement. It exists to make money for Onyx Care. I had two horrible experiences that sum up the overall conditions that exist there.
Number one, I was involved in an accident while being transported by their vehicle. My wheelchair was improperly secured & the unqualified driver was exceeding the safe speed even though brake lights ahead were all red. The driver was more involved talking to the side seated behind him than paying attention to the traffic in front. The more agitated he became, the harder he pushed on the accelerator. Eventually the inevitable happened. He quickly braked & swerved barely stopping before colliding with another vehicle whose brake lights were glaring red. The sudden stop threw me to the floor forcibly breaking the wheel off my wheelchair. I sustained a hyperextension of my shoulder which still hurts today 6 months later. The FHP showed up & I was transported to the ER.
On another occasion it was necessary for me to go to hospital. Before leaving they assured me my room was being held for my return. When it was time to return I was transported to a different facility. I was not informed by the hospital or Ponce that they placed me in another home. I was confused & upset. When my possessions finally arrived after more than a week many items of value were missing. The place I ended up was Biscayne Rehab in North Miami. It was a morgue without any supervision on the weekends. Patients would lie in their own feces for hours. So, if someone suggests Ponce to you - you're buying a one way ticket to Hell. Turn & run if you can as far as you can. Don't let them get their ice cold claws on you. They'll chill you to the 🦴🦴 bone.
alan Gonzalez
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July 15, 2025
We are very pleased and grateful to Ponce rehab for helping our Dad continue his journey in rehab after his stroke . All the staff here is amazing they take pride & care in everything they do . Jennifer from administration is very professional had some questions and she answered any doubts I had also David director of nursing is amazing the takes pride and gave me confidence that our Dad will be taken care to the best of standard . Would recommend Ponce Health & Rehabilitation to anyone . You can sleep at night knowing our Dad and any elderly person here is taking care of with dignity & care .❤️❤️❤️❤️❤️❤️❤️❤️
Marilyn Aldir
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September 29, 2025
Very clean place; very friendly and helpful staff. Honorable mention to Katty in Admissions who is always available and answers all of our questions.
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335 SW 12th Ave, Miami, FL 33130, USA
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My mom fell at home, had a hip fracture and was admitted to Jackson Hospital. When she was ready for discharge they recommended a rehab facility to get her strength back before coming back home. I was hesitant at first and so was she, because we didn’t know what to expect. This facility really did their best to make this difficult situation as easy as possible. The entire staff was so welcoming ! From the second we walked through the door until the moment mom was able to come back home. Administration was very involved and available for us for every question we had. Rehab was great and my mom was able to get back home in just a few weeks. Her room was clean and she had the sweetest roommate which helped to pass the time. The food was great and she was even able to gain some weight while she was there. When it was time to come home they helped every step of the way to get everything we needed before she left. Forever grateful to the whole team there but especially the nurses and cnas. They treated her like family.
Ponce Health and Rehabilitation Center has provided our loved ones with love and care. It has been a home away from home. They are professionals and provide excellent care.
Ponce is a place to avoid. The administration lacks any type of consideration or compassion, a key element of health care. To say that the facility is there to serve the needs of the patient would be a false statement. It exists to make money for Onyx Care. I had two horrible experiences that sum up the overall conditions that exist there. Number one, I was involved in an accident while being transported by their vehicle. My wheelchair was improperly secured & the unqualified driver was exceeding the safe speed even though brake lights ahead were all red. The driver was more involved talking to the side seated behind him than paying attention to the traffic in front. The more agitated he became, the harder he pushed on the accelerator. Eventually the inevitable happened. He quickly braked & swerved barely stopping before colliding with another vehicle whose brake lights were glaring red. The sudden stop threw me to the floor forcibly breaking the wheel off my wheelchair. I sustained a hyperextension of my shoulder which still hurts today 6 months later. The FHP showed up & I was transported to the ER. On another occasion it was necessary for me to go to hospital. Before leaving they assured me my room was being held for my return. When it was time to return I was transported to a different facility. I was not informed by the hospital or Ponce that they placed me in another home. I was confused & upset. When my possessions finally arrived after more than a week many items of value were missing. The place I ended up was Biscayne Rehab in North Miami. It was a morgue without any supervision on the weekends. Patients would lie in their own feces for hours. So, if someone suggests Ponce to you - you're buying a one way ticket to Hell. Turn & run if you can as far as you can. Don't let them get their ice cold claws on you. They'll chill you to the 🦴🦴 bone.
We are very pleased and grateful to Ponce rehab for helping our Dad continue his journey in rehab after his stroke . All the staff here is amazing they take pride & care in everything they do . Jennifer from administration is very professional had some questions and she answered any doubts I had also David director of nursing is amazing the takes pride and gave me confidence that our Dad will be taken care to the best of standard . Would recommend Ponce Health & Rehabilitation to anyone . You can sleep at night knowing our Dad and any elderly person here is taking care of with dignity & care .❤️❤️❤️❤️❤️❤️❤️❤️
Very clean place; very friendly and helpful staff. Honorable mention to Katty in Admissions who is always available and answers all of our questions.